Mediation is a structured process where a neutral third party (the mediator) helps people in conflict talk through their issues, understand each other’s perspectives, and work together to reach a mutually acceptable agreement. The mediator doesn’t take sides or make decisions for them. The goal is to facilitate communication and help parties find a solution they can both agree on.

This is the process of addressing disagreements or disputes constructively to enable the parties involved to reach an understanding, restore peace, and maintain healthy relationships. It is about finding peaceful solutions to problems between people or groups.

This is the process where parties in conflict (often groups, communities, or nations) come together to discuss their differences and reach an agreement that ends violence or tension, and builds lasting peace. It is talks aimed at finding peaceful. solutions instead of fighting

• Mediation is one method of conflict resolution that focuses on guided dialogue by a mediator. Mediation is a specific conflict resolution method, where a neutral third party helps the aggrieved persons to reach an agreement.
• Conflict resolution is the big picture, where all the strategies are used to handle and resolve disputes. It is the broader process of addressing and managing disputes in different ways and at different levels.
• Peace resolution focuses on ending large-scale violence or war.

Some mediations focus on finding solutions, others on improving relationships, and some are specialized for settings like family, workplace, or community. The following are types of mediations.

• Facilitative Mediation - The mediator guides the process and helps parties communicate, but does not suggest solutions.
• Evaluative Mediation - The mediator gives opinions, points out strengths/weaknesses, and may suggest possible outcomes.
• Transformative Mediation - Focuses on improving relationships, empowerment, and mutual understanding rather than just solving the issue.
• Court-Ordered Mediation - Ordered by a judge to help parties resolve disputes outside the courtroom.
• Community Mediation - Used for resolving conflicts within neighbourhoods, families, or local communities.
• Workplace Mediation- Helps employees or employers resolve disputes in professional settings.
• Family Mediation - Focused on family issues like separation, parenting, or inheritance disputes.

Mediation helps people resolve disputes peacefully, improves communication, reduces stress and hostility, saves time and money compared to court battles, preserves relationships, and allows parties to create fair solutions they both agree on. It promotes peaceful, fair, and lasting solutions while protecting relationships.

This mediator acts as a neutral guide who helps people in conflict communicate better, understand each other’s perspectives, and work toward a fair agreement without taking sides or making decisions for them. A mediator facilitates dialogue, ensures fairness, and supports parties to reach their own solution.

A mediator can come from different professional backgrounds depending on the type of disputes they handle. Mediators come from Law, Counselling, Human Resource, Social Work, or Peace Studies backgrounds, but they should be specially trained in conflict resolution skills. Common ones include:

• Counselling / Psychology - Therapists or counsellors who mediate family, workplace, or interpersonal conflicts.
• Law - Lawyers or judges trained in mediation for legal disputes.
• Social Work / Community Development - Professionals skilled in resolving community or social disputes.
• Human Resources / Management - For workplace and organizational mediation.
• International Relations / Peace Studies - For political or cross-border peace mediation.

Provides versatile counselling to our clients within the county and in the Global space at the Online/Virtual Center, which is open from 6.00 AM to Midnight every day of the week. This dynamic center allows our Global clients to equally access therapy services from their country of residence, and for the other clients that treasure privacy to equally access therapy on or out of camera. However, for those around Nairobi, the Capital City of Kenya, we have a Physical Office for you in Nairobi, Upper Hill- Kenya Medical Association (KAM) Center. The Physical Center is open from 7.00 AM to 7.00 PM to accommodate those of you who are working.

The cost for virtual and physical therapy is the same, and our client can interchange the model without any penalty.  The therapy session can be One-on-One, Joint/Couple, or Group therapy. We are a prepaid honest center, and once payment is made, it is reserved for a therapy session. It does not matter how long the client takes to be available; you cannot lose your money while in our system. Please take time and read our terms and conditions, to understand important parameters like session cancellation is done within 24 hours, and once payment is made for a therapy session, it cannot be refunded, but should be used for a therapy session only.

We have professional counsellors trained and licensed to provide all forms of therapy, but with expertise in burnout management therapy, and co-related issues like stress and occupational fatigue management therapy.  With their support, you will learn your cause for burnout, ways of managing the factors contributing to it, and skills to manage the factors, hence acquiring coping mechanisms. Your therapist will provide a safe space to catharsis (vent out); help you to develop coping strategies, reshape your thinking patterns, improve your relationship, performance, and address the issue at hand better.  Book a therapy session and find a mental wellness support and personal therapist to walk and guide you to manage that burnout, which is interfering with your life.  Do not share your story in the wrong places and with the wrong people; they do not care about you.  Come and Share with a Counsellor at our Center, At Share We Care.

You can use Call, SMS, or WhatsApp, using any of the two official lines provided below at the contact us. In case you miss us using one medium, especially the call, use SMS or WhatsApp Chat, and we will promptly respond. You can access our services through our official email, and the administrator will escalate your request to the client manager for action.